FAQ

Orders of forms, pads and paper can be placed with Rx Security online, by email or by fax. You can place your order for our tamper resistant Rx prescription pads and other products online at www.rxsecurity.com or you can obtain an order form online then email it to info@rxsecurity.com or fax it to 1-866-667-9723. Our products are available across the US in 47 states.

To place a new order online, go to www.rxsecurity.com and click on the “New Order” button. Then, select your State/Province to view pricing and products for your location. On this page, you can place your order for prescription pads or EMR/EHR Printer paper by completing all of the required fields. You will also be able to preview the pad/paper design.

To place a reorder online, go to www.rxsecurity.com and click on the “Reorder” button. Then enter your account number or a previous order/invoice number and complete the required fields.

Prescription Pads

4” X 5 1/2” Single part prescription forms (100 sheets per pad)

4” X 5 1/2” Double part prescription forms (50 sheets per pad)

5 1/2” X 4” Single part prescription forms (100 sheets per pad)

5 1/2” X 4” Double part prescription forms (50 sheets per pad)

5 1/2” X 4 1/4” Single part prescription forms (100 sheets per pad Kentucky/Indiana)

5 1/2” X 4 1/4” Double part prescription forms (50 sheets per pad Kentucky/Indiana)

8 1/2” X 5 1/2” Single part prescription forms (100 sheets per pad)

8 1/2” X 5 1/2” Double part prescription forms (50 sheets per pad)

5 1/2” X 8 1/2” Single part prescription forms (100 sheets per pad)

5 1/2” X 8 1/2” Double part prescription forms (50 sheets per pad)

EHR Paper

8 1/2” X 11” Single part prescription paper

8 1/2” X 11” Double part prescription paper

Perforated 8 ½” X 5.5” 2-up EMR/EHR printer paper

Perforated 4” X 5.5” 4-up EMR/EHR printer paper

Perforated 8 1/2” X 11” 4-up EMR/EHR printer paper (Kentucky/Indiana)

Perforated 8 1/2” X 11” 4-up EMR/EHR printer paper (Kentucky/Indiana)

Discharge Forms

8 ½” X 11” Discharge Forms

Yes, All of Rx Security secure prescription forms meet and exceed the Medicaid regulations that came into effect on 1st October 2008.

Please see the list of states and select the appropriate state/location for further regulation updates.

Rx Security customer service representatives can be contacted toll free at 1-800-667-9723 from 7:30am to 6:00pm (EST) Monday to Thursday, 7:30am to 5:00pm (EST) on Fridays.

Yes, Rx Security currently accepts Visa, MasterCard and American Express.

Rx Security has agreements with a number of Medical Associations/Societies/Groups to provide their members with special discounted pricing. If your State does not have such pricing and you would like to benefit from such a discount on your future orders, please ask the representatives of your Medical Association to get in touch with a representative at Rx Security.

Yes, Rx Security can set-up your prescription form with more than 1 physician & with multiple locations depending on various State regulations. To place such an order for 6 or less prescribers and/or 6 or less locations you can order online by clicking on “Order Now” in the menu at the top of the webpage. For higher quantities, you will need to download an order form from Rx Security website (click Order Now and choose to download order form) & fax or email in the order form.

For reorders, also submit a copy of your current prescription, with the changes marked on the prescription itself. Rx Security will then create a proof and fax or email it back for your approval. Once approved & emailed/faxed, the order will be printed.

For all new online orders, you can view a proof online while placing your order. If you would like to receive a hard copy proof, please make a note in the “Comments” field. In the case of all new faxed orders, Rx Security will create a proof that will be faxed or emailed to you for your approval.

In the case where you are switching from your existing vendor to Rx Security, you can fax or email a copy of your existing prescription form (with changes marked on it – if required); along with a completed Rx Security order form. Rx Security will then create a proof, which will be sent to you for your approval. The prescriptions will be printed only after the approval of the proof.

These days due to the improved quality of photocopy technology, any void pantograph printed by any security printer (for checks, prescriptions or any other forms) as a sole security feature cannot be guaranteed to totally alleviate fraudulent actions against your document. Print densities of copiers can be varied to override “VOID” security features. This is why we layer our documents with multiple other security features so that the possible failure of the void feature will be compensated by the other features.